SNAFU à Trois

It just keeps getting more and more interesting, so to speak.

Cashiers are no longer allowed to walk from the Customer Service Desk to their check-out lanes with any money: a head cashier has to escort them. Same thing applies if the cashier is leaving for lunch or for the end of their shift. Now according to one of the head cashiers I talked to, this was a procedure that should have been followed since the first day we opened. It's a little method that's supposed to help prevent theft. Fine. Whatever.

I also found out the real reason we lost the phones on the front lanes: dumbass customers. It seems idiots, jackasses and fuckheads called our home office, complaining that the paging was "too loud". Fine. Whatever. I can't wait until one of these same idiots needs a price-check at the front lanes. They'll have to wait until a head cashier can get back to the cashier, and Gods help Mr Idiot Customer if this happens in my lane. Mr Idiot Customer will be getting the unadulterated truth, no matter how much it hurts.

And our manager Assface is getting dumber and dumber, as if that could even be possible. When it comes to ad-matching, the customer does not need the ads. You read that right; they need no ads at all when it comes to our ad-matching program. Which means the customer can make up any price at all and we have to give them the item for that price. Fine. Whatever. But then it gets really stupid. If an ad has an item advertised for a "your price after mail-in refund/rebate" price, we have to give the customer the rebate price! Which means the customer can get the rebate doubled! But I sigh and say again: fine. Whatever.

But if Assface wasn't stupid before, he's really gotten moronic with this little brainfart of his: he wants to stop group carding. Okay, let me explain: if a group of customers who look like they may (or may not) be old enough to purchase tobacco and alcohol try to purchase these items, we have to card everyone in the group. The reasoning? Someone in that group may be buying the age restricted item(s) for an underage person, which is called a "third party sale". As far as I know, we're supposed to make sure these types of sales do not happen; as to whether or not third party sales of age controlled substances are legal, I'm thinking no, though I'm really not sure. But Assface wants to drop that little safety net. Fine. Whatever. But that little screw-up could cost Assface dearly. If someone makes a third party sale, and this happens during a sting operation, we could be looking at some serious fines. And losing our right to sell age controlled substances.

But, hey, what do I know? I'm just a cashier. Who has a little something called "common sense".

--Weasel, glad she's on vacation